What to do when system freezes or delays? January 7, 2022 1. Restart NVR and have a test. 2. Reduce extra stream of all cameras. 3. Send version of NVR and camera to the support.
Why i Can not View HD Video on My Phone App? January 7, 20221. Please try to switch your phone network from 4G to Wifi, or switch Wifi to 4G. 2. If it does not work, send your version of NVR to the...
Why i can only choose one or two cameras when view record video？ January 7, 2022Right click screen---Main Menu---System---Digital---ChannelType Playback channel here is 1, maximum number of preview is 16, which means only can playback 1 channel one time. Try to tick 8, then...
Why i can not get motion detection notifications when i open human detect? January 7, 2022The significance of Human Detect is that it will alarm or record when a person is detected. Such a setting can reduce false alarm rate. When other objects like cars are...
How to set email alerts and notifications on APP? January 7, 2022Main Menu→Main Menu→Network→NetService→Moblile report→Tick Enable Main Menu→Alarm→Intelligent Alert→Tick Send Email＆Moblie report Right click the mouse→Main Menu→Network→NetService→Email [SMTP Server] Sender's mailbox (for example: gmail email). [Port] Sender's mailbox SMTP port. [Encryption]...
Why are cameras often offline by showing NoConfig? January 7, 2022Randomly dropped1, Unplug the external network cable, there is a drop condition. If it is normal, it may be caused by IP conflicts, etc. You need to check whether the...
